LM
Lerato M
1 reviews | Active since Apr 2024
23 Jul 2024, 14:32
Bad CRM
Second time on this page complaining about the same thing . It seems like this comppany does not have a proper customer relations management system. No responses on all their channels its so frustrating.My internet is down and there is no response at all.
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Replies (1)
Fly.Cool's replyOfficial
23 Jul 2024, 17:08Hello Lerato!Thank you for reaching out.
We are sorry you are experiencing disconnection of service.
It appears that there is a possible fibre Fault related to your line.
Please note we have logged a ticket to Vuma. Technicians will attend to this issue at their earliest convenience. Your ticket reference number is:***5
We apologize for the inconvenience.
We are sorry you are experiencing disconnection of service.
It appears that there is a possible fibre Fault related to your line.
Please note we have logged a ticket to Vuma. Technicians will attend to this issue at their earliest convenience. Your ticket reference number is:***5
We apologize for the inconvenience.
Best regards,
Fly.Cool's reply23 Jul 2024, 17:08
Official
Hello Lerato!Thank you for reaching out.
We are sorry you are experiencing disconnection of service.
It appears that there is a possible fibre Fault related to your line.
Please note we have logged a ticket to Vuma. Technicians will attend to this issue at their earliest convenience. Your ticket reference number is:***5
We apologize for the inconvenience.
We are sorry you are experiencing disconnection of service.
It appears that there is a possible fibre Fault related to your line.
Please note we have logged a ticket to Vuma. Technicians will attend to this issue at their earliest convenience. Your ticket reference number is:***5
We apologize for the inconvenience.
Best regards,