AM
Angus M
1 reviews | Active since Sept 2025
20 Sept 2025, 19:29
Bad bad service after years of loyalty
Had internet speed issues Complained less than a day later my wifi went off it's been 4 days now that it's been off and still no resolution... When going on to WhatsApp and speaking to them (the only form of contact they have) you receive very vague and generic responses... I'm still without internet.. Very bad service will be moving service providers
Helpful (0)
Replies (1)0
Replies (1)
Fly.Cool's replyOfficial
21 Sept 2025, 11:16 Good day Angus
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
When I check the ref number ***8 it is being attended to, we would like to apologize for any inconvenience caused. I have done a follow up and marked it with high importance
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
When I check the ref number ***8 it is being attended to, we would like to apologize for any inconvenience caused. I have done a follow up and marked it with high importance
Once again please do accept our apology and please give us time to resolve the query
Fly.Cool's reply21 Sept 2025, 11:16
Official
Good day Angus
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
When I check the ref number ***8 it is being attended to, we would like to apologize for any inconvenience caused. I have done a follow up and marked it with high importance
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
When I check the ref number ***8 it is being attended to, we would like to apologize for any inconvenience caused. I have done a follow up and marked it with high importance
Once again please do accept our apology and please give us time to resolve the query