MZ
Mamokgantshi Z
1 reviews | Active since Dec 2024
25 Mar 2026, 12:46
Bad bad disgusting customer service
I paid my services on the 9th of March and I am still not active its disgusting I just want my money back
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Replies (1)
Fly.Cool's replyOfficial
29 Mar 2026, 08:05Hi Mamokgantshi,
Thank you for bringing this to our attention, and we sincerely apologize for the frustrating experience you’ve had.
We understand how concerning it is to have paid for a service that has not yet been activated. This is certainly not the level of service we aim to provide.
Please rest assured that we take your matter seriously. We would like to urgently investigate the delay and assist you with either activating your service or processing a refund as requested.
Kindly send us your account details via email at *** so we can escalate this matter and resolve it as quickly as possible.
We appreciate your patience and the opportunity to make this right.
Thank you for bringing this to our attention, and we sincerely apologize for the frustrating experience you’ve had.
We understand how concerning it is to have paid for a service that has not yet been activated. This is certainly not the level of service we aim to provide.
Please rest assured that we take your matter seriously. We would like to urgently investigate the delay and assist you with either activating your service or processing a refund as requested.
Kindly send us your account details via email at *** so we can escalate this matter and resolve it as quickly as possible.
We appreciate your patience and the opportunity to make this right.
Fly.Cool's reply29 Mar 2026, 08:05
Official
Hi Mamokgantshi,
Thank you for bringing this to our attention, and we sincerely apologize for the frustrating experience you’ve had.
We understand how concerning it is to have paid for a service that has not yet been activated. This is certainly not the level of service we aim to provide.
Please rest assured that we take your matter seriously. We would like to urgently investigate the delay and assist you with either activating your service or processing a refund as requested.
Kindly send us your account details via email at *** so we can escalate this matter and resolve it as quickly as possible.
We appreciate your patience and the opportunity to make this right.
Thank you for bringing this to our attention, and we sincerely apologize for the frustrating experience you’ve had.
We understand how concerning it is to have paid for a service that has not yet been activated. This is certainly not the level of service we aim to provide.
Please rest assured that we take your matter seriously. We would like to urgently investigate the delay and assist you with either activating your service or processing a refund as requested.
Kindly send us your account details via email at *** so we can escalate this matter and resolve it as quickly as possible.
We appreciate your patience and the opportunity to make this right.