RM
Refilwe M
1 reviews | Active since Jan 2025
05 Jan 2025, 13:07
AWAITING REFUND
I cancelled my service with them in October, they debited then they disconnected/cancelled after 2 days. I was told that I will receive my refund month end of November to date I haven't been refunded.
I am being told that it has been escalated to Vuma.
I WANT MY MONEY!!!!!
Helpful (0)
Replies (2)0
Replies (2)
Fly.Cool's replyOfficial
05 Jan 2025, 18:23Good evening Refilwe
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
We have escalated the matter to the relevant team regarding your refund and will revert back once feedback is received.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
We have escalated the matter to the relevant team regarding your refund and will revert back once feedback is received.
Fly.Cool's reply05 Jan 2025, 18:23
Official
Good evening Refilwe
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
We have escalated the matter to the relevant team regarding your refund and will revert back once feedback is received.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
We have escalated the matter to the relevant team regarding your refund and will revert back once feedback is received.
RM
Refilwe M's updateReviewer Update
06 Jan 2025, 10:30I would like to know the turn around time please, as I have been told before that it has been escalated.
Thank you.
Thank you.
RM
Refilwe M's update06 Jan 2025, 10:30
Reviewer Update
I would like to know the turn around time please, as I have been told before that it has been escalated.
Thank you.
Thank you.