SS
Shaz S
1 reviews | Active since Dec 2019
07 Feb 2023, 10:22
Appalling service
I have never been disgraced by such an appalling service. I paidon't for my Vuma subscription a week ago and I am still not connected. When I contact or get in touch with the customer service team I keep on being sent from pillar to post. I will never recommend you to anyone. I guess it's better moving to a different supplier. Activate my Internet or refund me. Ombudsman will gladly assist
Helpful (0)
Replies (1)0
Replies (1)
Fly.Cool's replyOfficial
08 Feb 2023, 09:33Good day Shaz!
Thank you for the feedback!
We are sorry to hear about the inconvenience you have had to experience, and we do appreciate you bringing this to our attention. We take each and every customer feedback seriously and are committed to making things right.
We can assure you that your issue will be attended to without further delay.
Thank you for the feedback!
We are sorry to hear about the inconvenience you have had to experience, and we do appreciate you bringing this to our attention. We take each and every customer feedback seriously and are committed to making things right.
We can assure you that your issue will be attended to without further delay.
Fly.Cool's reply08 Feb 2023, 09:33
Official
Good day Shaz!
Thank you for the feedback!
We are sorry to hear about the inconvenience you have had to experience, and we do appreciate you bringing this to our attention. We take each and every customer feedback seriously and are committed to making things right.
We can assure you that your issue will be attended to without further delay.
Thank you for the feedback!
We are sorry to hear about the inconvenience you have had to experience, and we do appreciate you bringing this to our attention. We take each and every customer feedback seriously and are committed to making things right.
We can assure you that your issue will be attended to without further delay.