qP
quinton P
1 reviews | Active since Nov 2016
25 May 2024, 10:08
Absolute missing customer service from flycool
NO CUSTUMER SERVICE, ABSENT COMMUNICATION, NO CUSTOMER CARE, NO FEEDBACK ON COMPLAINTS AND REQUEST
Helpful (0)
Replies (4)0
Replies (4)qP
quinton P's updateReviewer Update
27 May 2024, 07:52NO REPLIES AFTER A WEEK OF COMMUNICATION WITH SERVICE PROVIDER, TOTALLY UTTERLY USELESS SERVICE PROVIDER
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quinton P's update27 May 2024, 07:52
Reviewer Update
NO REPLIES AFTER A WEEK OF COMMUNICATION WITH SERVICE PROVIDER, TOTALLY UTTERLY USELESS SERVICE PROVIDER
Fly.Cool's replyOfficial
27 May 2024, 20:49 Good evening Quinton
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that we have escalated your matter to the relevant team to get your issue resolved . Your ticket number i s ***8
Once again please do accept our apology and please give us time to resolve the query
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that we have escalated your matter to the relevant team to get your issue resolved . Your ticket number i s ***8
Once again please do accept our apology and please give us time to resolve the query
Best regards,
Fly.Cool's reply27 May 2024, 20:49
Official
Good evening Quinton
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that we have escalated your matter to the relevant team to get your issue resolved . Your ticket number i s ***8
Once again please do accept our apology and please give us time to resolve the query
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that we have escalated your matter to the relevant team to get your issue resolved . Your ticket number i s ***8
Once again please do accept our apology and please give us time to resolve the query
Best regards,
qP
quinton P's updateReviewer Update
03 Jun 2024, 17:41Good day today my wifi is suspended because the payment didnt go through this morning. Ive been trying whole day to speak to someone and have the payment retried. To no success. But when i struggled for more than a week they werent interested. But within 1 minute they suspend my service and im trying whole day to speak to a human consultant. Things are getting worse and worse
qP
quinton P's update03 Jun 2024, 17:41
Reviewer Update
Good day today my wifi is suspended because the payment didnt go through this morning. Ive been trying whole day to speak to someone and have the payment retried. To no success. But when i struggled for more than a week they werent interested. But within 1 minute they suspend my service and im trying whole day to speak to a human consultant. Things are getting worse and worse
qP
quinton P's updateReviewer Update
03 Jun 2024, 21:24I wish i could attach proof of my waiting since 4h00 clock this afternoon for an agent ..and up until now.still no response via email,live chat and whatsap. Please make attachments available so that one can prove what one is saying
qP
quinton P's update03 Jun 2024, 21:24
Reviewer Update
I wish i could attach proof of my waiting since 4h00 clock this afternoon for an agent ..and up until now.still no response via email,live chat and whatsap. Please make attachments available so that one can prove what one is saying