ABSOLUTE GARBAGE SERVICE – VUMA & FLYCOOL SHOULD BE ASHAMED

This is hands-down the most pathetic customer service I’ve ever dealt with. Every single month I go through the SAME nightmare just trying to pay. Your WhatsApp “support” is a joke — a useless AI talking in circles, offering options nobody asked for. All I need is a simple payment link, and somehow even that is too much for you.

I’ve been waiting since yesterday for an actual agent. NOTHING. Not a single response. How do you run a business like this? You’re delaying my work, my income, and my clients — all because your systems are broken and your support is non-existent.

I am sick and tired of begging just to give you money. Your service is a disaster, your communication is embarrassing, and your customer support might as well not exist.

SORT YOURSELVES OUT.