A WEEK LATER - NO WIFI

I wish I could come and state that the matter was resolved, but a week later I still don't have service. My previous complaint resulted in me being directly email by Mpho, but after providing the relevant details and being promised reconnection the matter still remains unresolved. Their other chat platforms namely LinkedIn & WhatsApp have even resorted to not even answering my reconnection complaints. I'm tired back and forth correspondence with no resolution, I'm scared to even ask for a refund because I will wait for 4months like a client I saw recently writing on this tl wall. So the ball is in your court team Fly.Cool - you have my money, your chat agents promised reconnection to no avail literally at this stage im being refused service So now tell me what happens next????