pG
phumelela G
1 reviews | Active since Nov 2015
28 Jan 2025, 14:36
A simple request like an invoice is a mission, whatsapp service is a nightmare they will have the audacity to respond after 5 days and close the chat before you even say anything, that chat bot AI is more pathetic you will start the chat in the morning
Thee worst customer service in South Africa
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Replies (2)0
Replies (2)
Fly.Cool's replyOfficial
28 Jan 2025, 22:53Good evening Phumelela
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
We have sent your invoice to you via email
We have sent your invoice to you via email
Fly.Cool's reply28 Jan 2025, 22:53
Official
Good evening Phumelela
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
We have sent your invoice to you via email
We have sent your invoice to you via email
pG
phumelela G's updateReviewer Update
28 May 2025, 11:23How long does it take to send an invoice?why do I have to ask for an invoice every single month? why can I not get automatic invoice sent each month like all companies do?every month I have to beg for an invoice ,God forbid if Ms Sindi P*** is not at work ,no one can send an invoice in that whole company?what happen if she resigns ?she is on sick leave and no one at flycool is able to send invoices?
What kind of company is this ? I've been asking for an invoice since Monday, today is Wednesday, still no invoice.
Who is running this company?if it's not the speed, it's me having to write 100 requests for an invoice, if 1 person is not at work, is she the only person that can send a simple invoice?
What kind of company is this ? I've been asking for an invoice since Monday, today is Wednesday, still no invoice.
Who is running this company?if it's not the speed, it's me having to write 100 requests for an invoice, if 1 person is not at work, is she the only person that can send a simple invoice?
pG
phumelela G's update28 May 2025, 11:23
Reviewer Update
How long does it take to send an invoice?why do I have to ask for an invoice every single month? why can I not get automatic invoice sent each month like all companies do?every month I have to beg for an invoice ,God forbid if Ms Sindi P*** is not at work ,no one can send an invoice in that whole company?what happen if she resigns ?she is on sick leave and no one at flycool is able to send invoices?
What kind of company is this ? I've been asking for an invoice since Monday, today is Wednesday, still no invoice.
Who is running this company?if it's not the speed, it's me having to write 100 requests for an invoice, if 1 person is not at work, is she the only person that can send a simple invoice?
What kind of company is this ? I've been asking for an invoice since Monday, today is Wednesday, still no invoice.
Who is running this company?if it's not the speed, it's me having to write 100 requests for an invoice, if 1 person is not at work, is she the only person that can send a simple invoice?