L
Luthando
1 reviews | Active since May 2024
01 Aug 2025, 08:10
A nightmare experience
Fly.cool debited my account on the 21st of July 2025 and out of nowhere they tried debiting today again. My services are disconnected. I can't reach them. Yho my experience with this **** company has been a nightmare.
Helpful (0)
Replies (1)0
Replies (1)
Fly.Cool's replyOfficial
01 Aug 2025, 13:46Good Afternoon Luthando
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that we have escalated the matter to the relevant team as we do see your debit date is the 21st and not the 1st. Once again except our sincere apologies.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that we have escalated the matter to the relevant team as we do see your debit date is the 21st and not the 1st. Once again except our sincere apologies.
Fly.Cool's reply01 Aug 2025, 13:46
Official
Good Afternoon Luthando
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that we have escalated the matter to the relevant team as we do see your debit date is the 21st and not the 1st. Once again except our sincere apologies.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that we have escalated the matter to the relevant team as we do see your debit date is the 21st and not the 1st. Once again except our sincere apologies.