1 reviews | Active since Jan 2024
Worst service and Bad communcation.
I am experiencing the worst customer service from Flora Auto Clinic for panel beating. My Insurance broker and King Price recommended this company. My car was taken by the towing company on a date, 12 December 2023, and I was informed that I would only get assistance when they got back from the December holidays on 8 January 2024(which was understandable).
It’s now been 10 working days, and Flora Auto Clinic tells me that they are still waiting for their supplier to provide them with car parts. When I was initially told by my insurance that they had received the parts.
Whenever I call, the auto clinic promises that they will call and give an update, but they never do. The attitude I receive whenever I call the service provider/customer care, I get an attitude of note from the company.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavour to resolve the matter appropriately.
We have escalated this matter to management at Flora auto clinic repairs who will be in contact with you.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavour to resolve the matter appropriately.
We have escalated this matter to management at Flora auto clinic repairs who will be in contact with you.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavour to resolve the matter appropriately.
We have escalated this matter to management at Flora auto clinic repairs who will be in contact with you.
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavour to resolve the matter appropriately.
We have escalated this matter to management at Flora auto clinic repairs who will be in contact with you.