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Thembi T

1 reviews | Active since Jan 2014

28 Jan 2025, 08:47

Windscreen Scratches

I took my car to Flora Auto in Constantia because they had given me great service before, they did now until I found a scratch on my windscreen a few other scratches and poor paint job. They acknowledged all the other issues but the scratch on the windscreen. I showed them countless pictures proving that that was not there when I booked my car but they refuse to take to take responsibility.

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Replies (1)
Flora Auto Clinic
Flora Auto Clinic's reply28 Jan 2025, 09:30
Official

  Thank you for taking the time to review us on this platform. 

Firstly, our apologies for the poor service received and the inconvenience caused.  We treat the nature of every complaint as serious and will endeavour to resolve the matter appropriately. 
  
  We have escalated this matter to management at Flora auto clinic repairs  who will be in contact with you.