What a great disappointment

Had an issue with my mechanic delaying fixing my car and not finding what the issue is and bumped into towing truck guy, who told me about this reputable auto shop that can fix my car fast and won't regret it..Ahhh 5 days later, everyone has a different version and story, just got told my car is at the washing bay an hour ago and.

This is the worst experience of my life and I don't know if auto shops ain't of helo who is?