BM
Bright M

1 reviews | Active since Oct 2023

09 Oct 2023, 21:37

Save yourself the hassle

A towing company will probably refer you here and they will sing their praises, don't bring your car to this place! The only thing nice about it is the reception area. You will struggle to get probably the most important thing required of a service provider...communication, they are the absolute worst at it. They claimed to have fixed my car, it broke down a few hours after I'd collected it, I took it back the following day, only to be told that it's broken somewhere else, not where they fixed it, took it to another mechanic and was told that it's possible that they messed it up as they were "fixing" the issue I'd initially brought the car in with.

And it just continues, on the 11th of last month I requested a copy of the invoice so I can file my tax returns, and I called last week to follow up, I was advised to forward the mail to Corlia who is the boss, but nothing has happened to this day.

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Replies (1)
Flora Auto Clinic
Flora Auto Clinic's reply14 Nov 2023, 09:19
Official
 

  Thank you for taking the time to review us on this platform. 

Firstly, our apologies for the poor service received and the inconvenience caused.  We treat the nature of every complaint as serious and will endeavour to resolve the matter appropriately. 
  
  We have escalated this matter to management at Flora auto clinic  repairs  who will be in contact with you.
 
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