JM
Juliana M
1 reviews | Active since Sept 2019
07 Apr 2025, 15:55
Mediocre Job and Bad Customer Service
I took my car for bodywork and wheel alignment via the insurance, and my car came back with mechanical problems because they washed the engine. The bodywork was mediocre, with white stuff still on the vehicle. Their customer service is terrible. I tried to get this resolved with them, and a guy by the name of Kobus gave me a bad attitude and said I must go deal with my insurance, yet they are the appointed service center.
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Flora Auto Clinic's replyOfficial
08 Apr 2025, 08:39Thank you for taking the time to review us on this platform.
Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavour to resolve the matter appropriately.
We have escalated this matter to management at Flora auto clinic repairs who will be in contact with you.
Flora Auto Clinic's reply08 Apr 2025, 08:39
Official
Thank you for taking the time to review us on this platform.
Firstly, our apologies for the poor service received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavour to resolve the matter appropriately.
We have escalated this matter to management at Flora auto clinic repairs who will be in contact with you.