TS
Tshifhiwa S

1 reviews | Active since Oct 2023

26 Feb 2024, 11:07

King price insurance referral

The service I am receiving at Flora Auto is really bad, after fixing my car the tyre had issues and we had to take back the car and was told to came back and after making an appointment to go back I was told that they are closed for the day and no one can assist us , I am still using my spare tyre and I have not received any feedback since notifying them that I came and no one assisted me. It is costing me to drive back to them every time and I still don't get any assistance and it is very frustrating.

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Replies (1)
Flora Auto Clinic
Flora Auto Clinic's reply27 Feb 2024, 11:05
Official

  Thank you for taking the time to review us on this platform. 

Firstly, our apologies for the poor service received and the inconvenience caused.  We treat the nature of every complaint as serious and will endeavour to resolve the matter appropriately. 
  
  We have escalated this matter to management at Flora auto clinic repairs  who will be in contact with you.