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Nick S.

1 reviews | Active since May 2023

18 May 2023, 00:28

DO NOT TRUST FLORA AUTO CLINIC

DO NOT send your car to Flora Auto Clinic.

They kept my car for almost 3 weeks with no update, I had to keep calling every day and they would keep transferring me to the next extension and no one could tell me what the status of the repair was.

3 weeks later, when they finally told me the car was ready, I got there and my car was still failing with the same issue I sent it there for, and were confident enough to give me a different diagnosis from the one they gave me 3 weeks back (after I already paid).

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Replies (1)
Flora Auto Clinic
Flora Auto Clinic's reply15 Sept 2023, 14:33
Official
 
  Thank you for taking the time to review us on this platform. 

Firstly, our apologies for the poor service received and the inconvenience caused.  We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately. 
  
  We have escalated this matter to management at Flora Auto Clinic  will be in contact with you.
  
 Regards