1 reviews | Active since Jul 2021
Angry , IRATE customer
My name is Lizzie Mothoagae
I book my car for loss of power on the 9th of June 2021 at 15:58 and spoke to Daniel who happened to be the Operator. I was quoted the amount of R5979 for the parts a claim was to be submitted to date it has not been logged. I have been waiting each time I call am told it has been submitted the car should be ready. To my surprise i contacted the insurer i was told the is no CLAIM meaning all along Daniel has been lying to me. Funny i pay each month without skipping a payment.
I want this matter to be attended URGENTLY as I waited 2 full months for my car to be fixed am not approaching 3 months. If this could not be done can I have all my money back ive paid previously as the company did not honor their mandate.
I will like an urgent call back from the manager and Daniel explaining WHY this transpired
Thank you
Firstly, our apologies for lack of communication , poor services received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at the Flora auto Clinic branch and they will be in contact with you.
Firstly, our apologies for lack of communication , poor services received and the inconvenience caused. We treat the nature of every complaint as serious and will endeavor to resolve the matter appropriately.
We have addressed this issue with the management at the Flora auto Clinic branch and they will be in contact with you.