HF
Hugo F

1 reviews | Active since Jul 2022

29 Jan 2024, 17:35

Flook shouldn't be operating on vodacom website. Very poor and dishonest.

I purchased some shoes almost 2 months ago. Your website says 3-7 days delivery at worse case scenario. I still have no shoes and I have paid for them. The only way to resolve is by email and no one can resolve. Let's see how long this will take to resolve. The sad part is that flook does work for vodacom, and flook is giving vodacom a bad name.

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Replies (3)
Flook Sport & Travel
Flook Sport & Travel's reply29 Jan 2024, 18:09
Official
Hi Hugo

Did you use any link and code send to u vis sms from Vodacom ?  Please call me on *** so I can assist you.  Thanks 
Flook Sport & Travel
Flook Sport & Travel's reply29 Jan 2024, 18:11
Official
You may not know but we can reply to 10 emails in the time it takes to take a phone call which is why we have a support email and not a telephone number to contact 
Flook Sport & Travel
Flook Sport & Travel's reply08 Feb 2024, 09:35
Official
Hi Hugo.  So glad we resolved yoru issue and you received your shoes - enjoy