RS
Rod S

1 reviews | Active since Mar 2024

18 May 2026, 10:32

Disregard for Consumer protection laws.

I purchased a voucher for one of their travel offerings. When I received the bill it was 40% higher than their advertised price. They admitted that the advertised price was erroneous but refused to honour it. As I had already booked flights I simply had to carry the additional unaudited cost. They refused to acknowledge that they were in breach of the consumer protection act.

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Replies (1)
Flook Sport & Travel
Flook Sport & Travel's reply30 Jun 2026, 15:34
Official
Hello Rod.  Thanks again for your communications and I am glad we were able to get to the bottom of the error issue you with a R6 000 credit for the error made in the advertised price.  We value your business.  

Best
Craig