Beware buying items from Flook through Vodastore

To the Flook and Vodacom Teams, I am bitterly disappointed with the service I have received from Flook. I had ordered and paid for a pair of shoes on 2025/11/11, but have not received delivery thereof after more than a month. Despite numerous attempts to contact Flook, I have received no feedback, no assistance, and no resolution to my issue. Instead I received the standard line of "We have received your contact request with the following details. We will get back to you soon!" on every query I have lodged. It is clear that Flook has no intention of delivering the goods that I had paid for. I would like to warn all potential shoppers to stay away from buying anything online from Vodastore when the supply is to be done by Flook.