IT IS NOT SAFE TO BOOK WITH FLIGHTNETWORK

Payment method change - redirect to Klarna

After choosing the preferred payment method that had a discount associated and entering credit card details I was redirected to Klarna where a SMS verification and bank account verification was performed. Without any further confirmation the non-discounted price was billed to via Klarna Pay Later.

It is unclear to me if this redirect of payment method is on purpose and therefore *****ulent or if this was an accidental server glitch.

Klarna informed that Flightnetwork can easily mark the payment as received once this has been charged to my credit card.

Customer Support is completely inept and is not willing to send me another payment link for the credit card payment (which gives me travel insurance) and cancel the Klarna payment.

Neither are they willing to look into and provide the server log details that shows that I actually chose Credit Card payment and provided my details. I had 3 people sitting next to me when I did the transaction and they can all confirm the right payment method was chosen and the details entered.

Flightnetwork's reluctance to assist with the problem which does not cost them anything makes me think this is an intentional ***** so they can show up at the top of skyscanner but eventually evade the discount through this payment redirect.

In case you had the same experience please post here so that it shows that this is not a once off server error.

By the way, the standard FN response to a review on Trustpilot is: As you have failed to provide us with a valid booking code in the private section of the review, we are unable to locate your booking in our system and see what truly happened.

LOL, there is no private section on a Trustpilot review.