Flightnetwork Just walk away - you were warned

Thinking of booking, think again, we booked through FlightNetwork even though I read the reviews, thought a Canadian company cant be so bad, how wrong I was, it was worse.

Save yourself and family the pain and heartache, time in your life you will never get back, just don't do it.

Don't do it

I've never had to right a review like this in over 40 years of flying, FN thanks for the worst 3 months of my life, on booking flights for a dream holiday.

Read on if your interested in details, I only booked as I wanted internal flights to be connected to international flights, this is for a family of 4.

There should be a option for Zero for customer service (CS).

Over the last 3 months its been a living hell to try to deal with FN CS, We have booked a safari and Christmas in CPT and all the other trimmings (hotels, car hire, adventure sports, hotels) in South Africa, then FN cancelled our return flight for JHB to AUH, still no seat from FN months later, then 3 months after 10 emails and more ++ hours on the phone (to India where the CS is based), 3 weeks from flight date, offered a 30 hr flight in stead of a 8 hr flight, we didn't agree to this change. We contacted to the Etihad who the flights were booked with, they said they have seat available, told FN contact Etihad and book the available tickets, Etihad themselves contacted FN through the higher authority, still no answer, so we booked return tickets directly with Emirates form CPT to DXB, we'll taxi to Abu Dhabi what to do, now 2 weeks before the flight to SA they want to cancel the flights to SA, crazy crazy crazy, So through the whole process they haven't read the emails correctly, we have never said cancel or even refund a flight, they seem to do what they like, so we went back to Etihad, who see the tickets are still booked, and have again contacted FN through their direct channels, higher authority not to cancel the flights.

Never book with this company they seem not have enough employees, and go so far to say not yet competent employees to sort out problems, maybe their ok if you don't have a problem or cancelled fight.

My wife and kids are so stressed, no amount of cost saving will make this right, as for the refund in form of FN , that's just another painful experience you just don't need.

Don't say you weren't warned