GT
Gustav T

1 reviews | Active since Feb 2012

07 Sept 2015, 11:40

FLIGHTNETWORK DOT COM Unreliable

My wife bought a return trip through FLIGHTNETWORK to visit her parents in Canada over the December Holiday.<br> <br> Then FLIGHTNETWORK informed her a month later that they have changed 3 of the 4 flights, leaving her 17 minutes to catch a connecting flight in Washington, from the time of her scheduled arrival in Washington Dulles Intl to the time of her departing flight back to South Africa.<br> <br> When she emails FLIGHTNETWORK about this problem, they ignore her emails and she receives an automated email stating that if she has not heard back from them 2 weeks prior to her flight, SHE SHOULD PHONE THEM.<br> <br> By that time she will already be overseas, and that from now until then, she will have to worry about whether they will be able to change her flight or leave her without a flight.<br> <br> NOT TO MENTION we all know how exceptionally expensive a last minute airline booking is, especially for a South Africa with the weakening South African Rand against the dollar.<br> <br> I will update this complaint once we receive service from FLIGHTNETWORK but until then I recommend that anyone travelling overseas rather book through TRAVELSTART since they assisted me very fast with my flight change

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