Don't Be ****med

I eventually got hold of Flightnetwork's customerhelp desk. This was again after waiting in the phone queue in excess of 50 minutes. I did email Flightnetwork's customer service to cancel my flight due to Covid restriction, and was informed that I had to give some European authority assess to my health records. Believe this BS, and health records have nothing to do with Europe (don't reside in Europe) and this is my property! Therefore I decided to endure the cost and tortuous wait on the phone.

The eventual cost of RESCHEDULING my flight to a later date, and a less peak time was +- ZAR 1400. Whereas if I had booked initially via the airline, the cost AT MOST would have been ZAR 350. This ******* company is an absolute ****, and once again I strongly advise you NOT to use them. Book direct through the Airline if you are doing online booking.

USELESS and a ****!!

I