******** and ******* Contract with Flexi Club

On 13 May 2013, my wife, went to Louis Trichardt and she met a group of people from Flexi club offering scratch cards claiming it’s a free competition. She scratched the card and she was told she won a prize but she must go and collect at Bergwater Hotel in Louis Trichardt. She was also told that she must bring her partner with. She called me, and we went there together. On arrival, we were told we have to attend a 1 hour presentation by the club representatives. They assured us that we have won a free holiday card but that card will be active in two weeks from the date of receiving it. During the presentation, we were told the benefits of joining the club and we liked it. Then we were also told that to start we need to make an immediate payment of R2000 of which we did. I personally asked about the monthly fees and we were told it will be about R600 per month. But on the debit order date they took R1700. I alerted them and request cancellation, then I was told to send certain pages of the contract and I was told we are liable to pay about R22 000 and we did pay it. After paying that they also told us we have to pay R1700 every October, November and December for 5 years. These were not explained when signing the contract.

Even now they are still saying we are in arrears .

We have now sent them a request for refund for all the funds we paid as their contract was ******** and *******.