WW
Waheed W

1 reviews | Active since Oct 2016

27 Apr 2017, 17:50

Trouble with cancelation!

<p>I've had the membership for about a year. I've never used it once. I requested the membership to be canceled and they said a cancelation fee of about R2900 needs to be paid. I paid the cancelation fee and sent them proof of payment along with a written letter stating that I want it canceled and 21 days notice, as they requested. Its been more than 21 days and I have yet to receive confirmation of cancelation. I can not afford any more monthly payments so I wish for the membership to be canceled as I feel this is one big ****! </p> <p> </p> <p>I would never recommend this membership to anyone! </p>

0
Replies (2)
Flexi Club
Flexi Club's reply02 May 2017, 11:07
Official

Dear Mr Williams

We confirm that we have contacted you and was able to assist.

Warm Regards

Customer Support Team

WW
Waheed W's update03 May 2017, 08:03
Reviewer Update

No, you did not!

It was confirmed via telelphone and email that it has been canceled and my account would not get debited, but I just got debited today.

Very unhappy!