FG
Fehmida G

1 reviews | Active since Apr 2018

25 Mar 2024, 12:17

Too little rooms over peak periods

I have been a member of Flexi Club for well over 30 years and our family has enjoyed some wonderful holidays through them. However, recently I have issues with getting accomodation, They have too little rooms for the number of memebers they have onboarded, I have over 50000 points. The consultants are not helpfull either. After all these years need to sell out.

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Replies (2)
Flexi Club
Flexi Club's reply02 Apr 2024, 09:22
Official
 Hi,Fehmida.  👋 I understand your frustration, and I'm here to make things right. 🙂 I'm Ryan Firmstone, the Brand Manager, and I assure you that your complaint will be handled with care. 🤝 Let's discuss it further on WhatsApp at ***. 
Flexi Club
Flexi Club's reply25 Jun 2024, 13:08
Official
  Hi there, Fehmida! We want to keep you in the loop but haven't been able to reach you yet. 🥺We've been searching high and low in our database for your contact details, but without success! 😔 Please reach out via WhatsApp on ***, and I'll personally address your query and ensure you're kept in the loop. Your input means a lot to us—give us a chance to connect and correct. ❤️