VC
VI C
1 reviews | Active since Feb 2012
22 Apr 2021, 16:49
SHAMEFUL FLEXICLUB
At the end of last year, Flexiclub (kindly) waived part of the levies for 2021 as I was not able to use my membership for most of 2020. Naturally, I did not receive any points for 2021.
I was given the balance that I had to pay and paid it immediately. Now, they say that there is an amount of R883.40 outstanding and I will be blacklisted if it is not paid.
BUT I PAID WHAT THEY TOLD ME TO PAY!!! Emails to the person that I dealt with are totally ignored.
WHAT A SHAME!!
Helpful (0)
Replies (1)0
Replies (1)Flexi Club's replyOfficial
28 Apr 2021, 12:22Dear Victor
Thank you for contacting us.
As confirmed by email we are correcting the statement.
Regards
Reshma
Customer Care Team
Thank you for contacting us.
As confirmed by email we are correcting the statement.
Regards
Reshma
Customer Care Team
Flexi Club's reply28 Apr 2021, 12:22
Official
Dear Victor
Thank you for contacting us.
As confirmed by email we are correcting the statement.
Regards
Reshma
Customer Care Team
Thank you for contacting us.
As confirmed by email we are correcting the statement.
Regards
Reshma
Customer Care Team
