1 reviews | Active since Apr 2018
Scrammed by Flexi Club
My husband and I was walking on the beach a person walking around with tickets came to us and took us to one of the hotels were flexi club are. A sales rep spoke to us and basically sold us the deal. We took out a deal from them, Last year August. What the person had told us on the first meeting was not what was actually in the package we received from them. When we were looking to book a holiday. We have then asked about cancelling they told us we have to pay the cancellation fees of R2900. 00
For something which wasn't our fault. The first time I wrote on hello peter then very next day someone from flexi club contacted me. And when I was trying previously to get hold of them it would take about 2 weeks before they rep****.
They then cancelled my deal without the cancellation fees their after. But I have lost over R4500.00 which they have refused to compensate me anything for. I never even use a single service from them.
Be careful off such scrams.
Dear Ms Naidoo
Thank you for bringing your concerns to our attention. Our Customer Care Consultant has been trying to contact you on the number provided. We have also sent you an email as well. Kindly respond so we can assist you further .
We trust that the above will suffice.
Kind Regards.
The Flexi Club Team
Dear Ms Naidoo
Thank you for bringing your concerns to our attention. Our Customer Care Consultant has been trying to contact you on the number provided. We have also sent you an email as well. Kindly respond so we can assist you further .
We trust that the above will suffice.
Kind Regards.
The Flexi Club Team