NF
N F

1 reviews | Active since Jul 2019

29 Sept 2021, 09:26

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I recently made a booking with Flexiclub as we are members .Initially when I made the booking ****ha told me that there was an amount that I needed to pay as our points was enough but not our savings,which I was fine with and asked her to send me the link.She send it and I made the payment now 3 days before I need to travel I'm looking into my reservations again and see that they only send me the first week.I called them and they keep on telling me they will call me back and after several callbacks I finally spoke to Keerin something who told me that I still need to pay .I asked him how do I still need to pay when I already made a payment as asked on the link that was send to me.Now they don't answer my emails or call backs.I think it's high time Flexi Club gets called out fot the way they treat clients as well as ripping us off yearly with annual fees and nothing to show for it.

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Replies (1)
Flexi Club
Flexi Club's reply12 Oct 2021, 10:51
Official
Dear N Fortuin,

Thank you taking my call today.

Regards,
Creolin.