MG
Munyaradzi G

1 reviews | Active since Apr 2022

22 Apr 2022, 13:24

Poor Service

This club has over the year become so useless. The communication is so terrible. I launched a complaint in October 2021 and to date all you get is an automated response and no further follow up. I so fed up with the club.

Whenever, you try book a holiday there is no availability and the number of resort have also gone down. Whenever you get a booking you pay for extra activities that aren't available when you get to the resort. Once you have paid for an unavailable activity you will never get refunded. I can go on and on but I suspect there is something happening with this club that meets the eye.

I am so fed up!!!!!!!! Why pay for *******????????

0
Replies (1)
Flexi Club
Flexi Club's reply25 Apr 2022, 15:07
Official
Dear Munyaradzi,

Thank you for taking my call today.

Regards,
Creolin.