Poor Service

Hi

I have tried calling ********** which you hold on forever , i have tried calling ********** the person tells me the only contact number they have is ********** , there is nothing they can do , i email ********** , i dont receive a reply. How must we book for holidays if we cant get a hold of anyone ?????? My annual fees are always paid up , my package is paid up but service is poor , i am disgusted. I have holiday savings that are going to expire in December ..... so what must i just leave this to get forfeited since there is no service whatsoever ? ?

Now i will hope to get a reply to complaint.

Kind Regards Trisha Chetty **********