HM
Hermione M
1 reviews | Active since Jul 2020
26 Aug 2020, 07:41
Poor and unacceptable service
I have been trying to contact Flexi club for over 3 weeks (telephonically & via email). I need to reschedule my holiday that was canceled due to lockdown but no one is calling back. They take 3-4days to respond to an email. Poor service and in the end they will not accept my rescheduling of my holiday
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Flexi Club's replyOfficial
27 Aug 2020, 09:45Dear Ms. Martlow
Thank you for bringing your concerns to our attention .
We are delighted to advise that we have made contact with you and that we are assisting with your query
Kind Regards
Faith
Customer Care Team
Flexi Club's reply27 Aug 2020, 09:45
Official
Dear Ms. Martlow
Thank you for bringing your concerns to our attention .
We are delighted to advise that we have made contact with you and that we are assisting with your query
Kind Regards
Faith
Customer Care Team