People please please be aware of Flexi Club(Club Leisure)

We signed a contract with Flexi Club Langebaan in Dec 2019, and paid an amount of R13 155,00. Because this is their highest package, we were told that we can go on holiday as soon as we receive our membership no. We then contacted them regarding going on holiday, only to find out that they never have any place available. I can still remember asking on of their consultants if they are legit!! We told them we want to cancel as they are not able to assist in any way. We asked for a full refund, as our money is in their account and they could never and never did assist us. We were told that we cannot contact their accounts department, but must send an email which we did. We only want our money back