1 reviews | Active since Feb 2015
Pay More, No Holiday
Last year I had the good fortune of signing up with Flexi Club. All was well or so it appeared. These sales people are brilliant, they sell you a dream and eventually the nightmare begins. To start off I paid well of R3000.00. Each month my premium was advised to me as being R550.00 each month. For the first few months my 550.00 was paid. In December I had the misfortune of loosing my job and was then advised that I cannot cancel this 'lifetime contract'. I then noticed in addition to my fee of R550 a R757 got pulled out of my account. This was something I was never advised of as the agent had worked out a fee for me each month. I emailed the Club who stated that this was arrears however, I had advised them that each month was caught up on and provided documentation to support this. Today I chatted to an agent who advised me that this was a levy added onto my membership fee. A levy I was never advised of. I have no qualms with my membership fee but to pay a R757 additional fee while being on the aid of others is ******* at its best. I've got mulitple emails with different reasons for this fee. Working part time I cannot afford this and want answers. My availabilty is after 2 daily
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Thank you for bringing your enquiry to our attention.
We confirm that we have made contact with you and we are working with you to have the same resolved.
Warm Regards
Client Care Team
