Pathetic service

How this place is still operating is beyond me. The service is absolutely disgusting and pathetic.

I've been trying to do a transfer of one of the Chase since the 24th of March. I am simply not getting any feedback to my calls or emails.

To get through to the agent is impossible.

Being in the client service industry myself, it is beyond me how this service is being tolerated.

I am considering cancelling my membership, just because of this. We have never had issues until now.

I don't understand the issue. Do the personal need training?

Can Charlotte Banda's manager please contact me ASAP.