CR
Christine R

1 reviews | Active since Nov 2020

08 Jun 2023, 12:41

Pathetic service

PLEASE ADD A ZERO STAR RATING, 1 STAR IS STILL A UNDERSTATEMENT. I can never EVER make a booking on dates and resorts of my choice. R53 000 of MY money is lying with ****mers. No assistance, I was insisting on speaking to a manager after 15 minutes my call was discontinued. How do I get rid of this so called holiday club

0
Replies (2)
Flexi Club
Flexi Club's reply08 Jun 2023, 16:22
Official
Dear Christine R,

Thank you for taking our call. 

We value and appreciate your feedback as this how we ensure we keep up or improve the service experienced by our club members. Thank you for your feedback and we will be in touch soon.

Kind Regards,
The Flexi Club Team
Flexi Club
Flexi Club's reply12 Jun 2023, 13:17
Official
Dear Christine R,

We are happy that your reservation query has been resolved and wish you a wonderful stay on your upcoming holiday.

Kind Regards,
The Flexi Club Team