No response

<p>I recieved a call from a legal firm early in Jan 2017, advising me that my account from Flexi Club has been handed over to them for collection. I was stunned as my last statement that I received via e-mail shows the 2017 year fees has not even started ageing as it did not even appear in the current due field. I asked them why I was handed over and they could not tell me. I again got the same phone call to the end of Jan 2017.</p> <p> </p> <p>The same conversation took place. I asked why I was handed over and the consultant said that it seems that it was a mistake.</p> <p>I paid R5000.00 of my club fees on 31 Jan 2017 and sent an e-mail with proof of payment and indicating how the balance will be settled. I also asked why I was handed over and that I did not appreciate receiving calls from the legal firm. I received a response confirming receipt of my e-mail and that they will investigate the matter and come back to me.</p> <p>To today I have not received any reply!!!! </p> <p>When you phone reservations cannot help you and I am told that the accounts department does not take calls, they only communicate via e-mail. BUT THEY DONT!!!</p> <p> </p> <p>All these complaints on Hello-Peter does not come as a surprise.........</p> <p> </p> <p>Please attend to your customer service and please provide me some feedback.</p>