VC
VI C

1 reviews | Active since Feb 2012

06 Mar 2015, 14:50

NO NEWS IS BAD NEWS

I posted a report on Hellopeter over 6 weeks ago highlighting the fact that Flexiclub does not compensate members when a contract is cancelled (EVEN THOUGH, AS IN MY CASE, THEY UNDERTOOK TO BUY BACK THE POINTS!). <br> <br> Members LOSE EVERY CENT THAT THEY HAVE PAID FOR THEIR POINTS (and yet Flexiclub insists that they are worth thousands of rands!). <br> <br> After posting my report, I was contacted by Flexiclub and on their request, I immediately put my complaint to them in writing. <br> <br> On 20.1.15 and, again, on 26.2.15, Flexiclub's stock response appeared on Hellopeter: \We have tried to make contact ... We will try again...". <br> <br> Well"

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Replies (1)
Flexi Club
Flexi Club's reply06 Mar 2015, 17:01
Official
Hello victorc8,

We wish to advise you that we have contacted you on the given number on the complaint but to no avail.

We have send you an e-mail with various options on the membership.

Yours sincerely

Flexi Holiday Club