NN
Narsamulu N
1 reviews | Active since Feb 2012
30 Dec 2020, 11:47
No Communication
I think that Flexiclub is very questionable.
They send me an email to say the certain number of points will expire 31 December 2020. I tried logging in to check on available resorts to use my points BEFORE it expires. All I get is a stupid video which I am not interested in. Then I try to log in and get a blank page. It does not allow me to login
I sent numerous emails complaining and seemed to be ignored as I have received NO response. My problem is are they still operational and why should I lose my point when I CANNOT login to do a booking. The biggest mistake in my life was to engage with Flexiclub and I am with them for 26years with actually no real benefit.
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Replies (2)0
Replies (2)
Flexi Club's replyOfficial
31 Dec 2020, 11:51Dear Narsamalu
Thank you for taking my call.
As advised by yourself telephonically you will respond via email. We will await your email and gladly assist you further.
Regards
Reshma
Customer Care Team
Thank you for taking my call.
As advised by yourself telephonically you will respond via email. We will await your email and gladly assist you further.
Regards
Reshma
Customer Care Team
Flexi Club's reply31 Dec 2020, 11:51
Official
Dear Narsamalu
Thank you for taking my call.
As advised by yourself telephonically you will respond via email. We will await your email and gladly assist you further.
Regards
Reshma
Customer Care Team
Thank you for taking my call.
As advised by yourself telephonically you will respond via email. We will await your email and gladly assist you further.
Regards
Reshma
Customer Care Team
NN
Narsamulu N's updateReviewer Update
01 Jan 2021, 07:58I did not say that I will respond via email but asked that you respond via email as i was not able to take calls.
This is the reason for my comment Poor Communication.
However Precious managed to sort my problem out after many emails.
I would really like to get out of Flexiclub was my worst decision to buy
This is the reason for my comment Poor Communication.
However Precious managed to sort my problem out after many emails.
I would really like to get out of Flexiclub was my worst decision to buy
NN
Narsamulu N's update01 Jan 2021, 07:58
Reviewer Update
I did not say that I will respond via email but asked that you respond via email as i was not able to take calls.
This is the reason for my comment Poor Communication.
However Precious managed to sort my problem out after many emails.
I would really like to get out of Flexiclub was my worst decision to buy
This is the reason for my comment Poor Communication.
However Precious managed to sort my problem out after many emails.
I would really like to get out of Flexiclub was my worst decision to buy