No cominication / lack of feedback / no response

In May the necessary documents were sent and within the deadline date of cancelations to leave the time share group and that I am happy to walk away and cut my losses because i don't use it any more.<br> After several attempts via mail no one can or is willing to tell me if my cancelation was successfully cancelled and I am still being debited for this even after three months after I requested it but no one is willing to take responsibility of handling this account or even worse they have not even returned my mails that was sent <br> The cancelation month has come and gone and the flexiclub with all its points and complete cost is being returned to them at no charge, even by doing this they have poor to no response on the matter but continue to take money from the account <br> For this being one of the reasons I do not want to be part of a company that is ready to take money for services yet no customer relations exist or even interest shown as to what are the requirements or problems concerning their clients