No availability EVER

<p>We were conned into this in Oct 2014 while on holiday in Langebaan. First debit order went off 01/02/2015 - Feb 2015 to Dec 2016 we have thus paid in total R10670 to Flexi Club. Firstly I would suggest recording these sales chats, to cover yourself, and the clients.</p> <p>We specifically asked the agent on the day if we will ever have to pay in any money when we make a booking & the answer was no. Due to this we thought it would be a good deal, as the points will "pay" for the accommodation part of our holiday & we then just have to pay for our petrol, food etc.</p> <p> </p> <p>We also told the lady that we won't go on holiday in school holidays as we don't have children, including long weekends. We both work Mon - Fri, so can only go away over weekends.</p> <p> </p> <p>To date I have not been able to get any availability WITHOUT having to pay in money (cause that is what we specifically asked).</p> <p> </p> <p>Now we want to cancel this, and we have to pay in + - R2000. How can you expect me to pay for something I haven't been able to use AND we have already paid R10670 via debit order.</p> <p> </p> <p>I can get accommodation in Knysna for 26 May 2017 - 2 June 2017 , but then use up some of our 2017 point allocation. Yes, we don't have to pay in, but in essence this vacation would've cost us R13095. I can book 2 tickets overseas with that money. We can also only go for the weekend, which means it cost us R13095 for 2 nights accommodation.</p> <p> </p> <p>Then we have to start from scratch again.... </p> <p> </p> <p>Bottom line is I want this cancelled and I DON'T WANT TO PAY A CANCELLATION FEE......</p> <p> </p> <p> </p>