PV
Pieter V

1 reviews | Active since Jan 2015

09 Jul 2017, 16:32

Misrepresentation

<p>I'm a club member for more than 10 years. One of the objectives of the club and also selling point is that a member can go on holiday at one of their holiday resorts at a reduce rate when using your points. This is ultimately a key reason for becoming a member of the club and also why I became a member. This is not true anymore.</p> <p>I've been to The Palace in Durban last week (w/o 1 July) and realised that it is cheaper to pay cash then to use my Flexi Club points at this resort. Is Flexi Club misleading the consumers? </p>

0
Replies (2)
Flexi Club
Flexi Club's reply03 Aug 2017, 10:58
Official

Dear Pieter

We have been trying to contact you on the cell numbers and email address provided to assist and have had no response to date .

Please give a call so we can assist you with your query.

Kind Regards

Customer Care Team

Best regards,

PV
Pieter V's update03 Aug 2017, 20:44
Reviewer Update

Please not I have not received any email correspondence.

Please contact me at 14h00 on Friday (4 Aug)?