XN
Xola N

1 reviews | Active since Oct 2018

25 Jul 2019, 13:42

MANIPULATION AND ******* AT A HIGHEST LEVEL

I app**** for membership first as a Holiday Access member then upgraded to Flexi Access. At a later stage I was manipulated into being a Flexiclub member and to my dismay also found out that none of the benefits explained to me by the salesperson are actually in effect! Moreover I have been trying to cancel my flexi club account now for a year, as they **** to me. Suddenly I am told I owe them R11K that was not clearly indicated when they were pressuring me into being a member. I am paying a monthly fee of R600.00 but now after trying to buy a new vehicle I am told Flexi club has blacklisted me for unpaid membership fee. They blacklisted me and my name is on the Credit Bureau Data Base. I had all my fees paid up all the years and they agreed to cancel my membership. They stalled and did not react until this year, with a brand new account and now I must pay this as well before they will terminate my account. I call this THEFT. What else is it? ***** maybe. These guys are just out to cover themselves squeeze you dry! I don't have the money to pay them. They will call and drive my mother into tears and worse she has a STROKE illness. Not the way to do business. Please help Peter!

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Replies (1)
Flexi Club
Flexi Club's reply25 Jul 2019, 15:31
Official
 Dear Xola Nkabinde  Thank you for bring your concerns to our attention.  We are unable to pick up details on the email address provided . Please forward the Club a contact number so we can assist you.  Kind Regards Faith Customer Care Department