AS
Alexander S
1 reviews | Active since Oct 2019
31 Oct 2019, 09:56
Incorrect information reported to credit bureaus
I have been trying for more than a year to get incorrect information that was reported to all the credit bureau's, corrected. They reported my total outstanding amount as the monthly payment which *****s up every application for credit.
I have since settled the account, but it still shows the incorrect information at the credit bureaus. I have phoned multiple times but no one can steer me in the right direction.
They even went as far as saying that the credit bureaus pulled incorrect information and it's not their fault. This might make sense if it was only 1 bureau, but not all 3 the credit bureaus...
Very unhappy!
Account number 078047
Helpful (0)
Replies (1)0
Replies (1)Flexi Club's replyOfficial
31 Oct 2019, 14:58Response
Dear Mr. Steyn
Thank you for bring your concerns to our attention.
We are sorry to hear of dilemma. We are happy to advise that we have made contact with you and as soon as we have investigated the matter , we will revert back to you.
We thank you for your patience and apologize for any inconvenience caused
Kind Regards
Faith
Customer Care Department
Flexi Club's reply31 Oct 2019, 14:58
Official
Response
Dear Mr. Steyn
Thank you for bring your concerns to our attention.
We are sorry to hear of dilemma. We are happy to advise that we have made contact with you and as soon as we have investigated the matter , we will revert back to you.
We thank you for your patience and apologize for any inconvenience caused
Kind Regards
Faith
Customer Care Department
