US
Ursula S
1 reviews | Active since Feb 2021
10 Mar 2021, 13:29
Incompetency and lack of customer service
No response on emails or calls. No answers on paying back fees and monies that was no implemented or allocated to membership. No success to terminate membership. No ONE person who could assist to sort out this matter.
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Flexi Club's replyOfficial
18 Mar 2021, 12:46Dear Ursula
I am sincerely sorry for your experience and have escalated to senior management as per email correspondence.
Regards
Reshma
Customer Care Team
I am sincerely sorry for your experience and have escalated to senior management as per email correspondence.
Regards
Reshma
Customer Care Team
Flexi Club's reply18 Mar 2021, 12:46
Official
Dear Ursula
I am sincerely sorry for your experience and have escalated to senior management as per email correspondence.
Regards
Reshma
Customer Care Team
I am sincerely sorry for your experience and have escalated to senior management as per email correspondence.
Regards
Reshma
Customer Care Team