GZ
Gerda Z

1 reviews | Active since Jun 2015

17 Jun 2015, 14:46

Impossible to cancel and get judgement against you

I have been a member of Flexi Club for more than 10 years. When I was unemployed I asked them to cancel my membership as I cannot afford to pay thousands of Rands for something I used once in 10 years. They never cancelled my membership and has put a judgement on ITC against my name. <br> <br> Now that I called them again, they admit I cancelled and that I owe nothing, but are ignoring my request to sent this to me in an e-mail.<br> <br> Their lawyers Louis Hans Meyer attorneys says I never paid anything!!! Where did my money go that I paid them? <br> <br> I want the contract cancelled backdated 3 years ago and the judgement removed off my name withing the next week or I will contact the National Consumer Commission, which has had a court case against Flexi Club and say they are not a real club for doing this kind of thing to members.<br> <br> Every time you contact them you speak to someone else and nobody is able to give you any answers.

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Replies (1)
Flexi Club
Flexi Club's reply29 Jun 2015, 09:38
Official
Hello JPGerda,

Thank you for bringing your enquiry to our attention.

As per our telephonic conversation, we await the requested documents to be able to assist with your enquiry.

Warm Regards
Client Care Team