Horrible Service

Item: Flexi Club
Rating: 1
Author: Thendo R

I have sent the review below on 2 August 2021. Up to now I have not received help: "I have sent multiple requests to cancel my membership with Flexi club since 2020 July. I have received numerous call from Flexi Club promising to process my cancellation but nothing has happened up to now. It has been over a year and no joy. I'm very disappointed with the service."

Helpful (0)

Replies (3)

Flexi Club's replyOfficial

11 Oct 2021, 15:20

Dear Thendo,

Thank you for taking my call.

Regards,
Creolin.

Flexi Club's reply11 Oct 2021, 15:20

Official

Dear Thendo,

Thank you for taking my call.

Regards,
Creolin.

Thendo R's updateReviewer Update

11 Oct 2021, 15:55

But you didn't call me, and frankly I don't need another call, I just want you to process my cancellation!

Thendo R's update11 Oct 2021, 15:55

Reviewer Update

But you didn't call me, and frankly I don't need another call, I just want you to process my cancellation!

Flexi Club's replyOfficial

12 Oct 2021, 10:42

Dear Thendo,

Kindly note that i have tried to contact you today to confirm cancellation of you flexi holiday club membership, however i have not been able to get ahold of you, Please may you provide me with an alternative contact number so that i can advise you further.

Regards,
Creolin.

Flexi Club's reply12 Oct 2021, 10:42

Official