TS
Thaban S

1 reviews | Active since Jun 2019

17 Jun 2019, 10:04

********** Flexi Club Account Again my Name

My Name is Thabani Shibe I hear there Is an active opened account opened agains my name with VactionZone. It’s been 3-4months now seeing e-mail mentioning this but because I know the i am not interested instruction I gave to the Waterberry sales person and that I never paid any activation deposit to have them opening the account, I chose to ignoring these e-mails but since this has now reached a stage where this has been registered to my ITC I think it’s time I take action.

Flexi Club or Vac Zone Kindly arrange for that what ever account I have registered under my name to be Cancelled with immediate effect, I don’t need it. I also told the VacZone Consultent based in Waterberry the same thing, who was persuading me to at least fill in the forms.

One of my major reason of not going ahead with this traveling plan is that , i can’t afford it , myself I only wanted to enjoy that R1000 4day stay special.

Kindly arrange for all my things to be cleared from your data base. Beside affordable I won’t be using this VacZone traveling plan for anything.

Again I see Flexi Club / VacZone has registered this holiday club under my name on my ITC. I am not even sure under what grounds. Please also arrange for that to be cleared off and rectified because according to me I don’t have any account which should be active with Flexi Club / Vac Zone according to my understanding.

Right now I feel this account story is now been opened agains my will.

My ID number is ********** 610083.

Please let me know if the feedback, My contact are ***

After even seeing these complaints I am scared that I might also turn into being a victim.

0
Replies (2)
Flexi Club
Flexi Club's reply18 Jun 2019, 11:26
Official
 
Dear Mr Shibe 
 
Thank you for bringing your  concerns to our attention . 
 
We are sorry to hear of  your  experience. We are pleased to confirm that we have made contact with you are that we are investigating your query. We will revert back to you as soon as we have feedback . 
 
Kind Regards 

The Flexi Club Team 
TS
Thaban S's update19 Jun 2019, 20:27
Reviewer Update
Thank you for the assistance, I will wait for my ITC to update and let you guys know.